Privacy Policy

Last updated: March 1, 2026

1. Introduction

VeltrixCapital (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our proprietary trading evaluation services.

2. Information We Collect

Personal Information

When you register for an account, we collect:

  • Full name (first and last name)
  • Email address
  • Language preference
  • Cryptocurrency wallet addresses (for payouts)
  • Trading account credentials (generated by us)

Automatically Collected Information

  • IP address and browser type
  • Device information
  • Usage data and page interactions
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

  • Create and manage your trading evaluation account
  • Process challenge purchases and payout requests
  • Provide customer support through our ticket system
  • Send important account notifications via email
  • Monitor trading activity for compliance with challenge rules
  • Improve our services and user experience
  • Prevent fraud and unauthorized access

4. Data Security

We implement industry-standard security measures to protect your personal information, including encrypted data transmission (SSL/TLS), hashed passwords using bcrypt, secure session management with HTTP-only cookies, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. If you wish to delete your account, please contact our support team. We may retain certain information as required by law or for legitimate business purposes.

6. Third-Party Services

We may use third-party services for payment processing (cryptocurrency payment gateway), email delivery, and analytics. These services have their own privacy policies, and we encourage you to review them. We do not sell your personal information to third parties.

7. Cookies

We use essential cookies for authentication, session management, and remembering your preferences (language, theme). We do not use third-party advertising cookies. You can configure your browser to refuse cookies, but this may limit your ability to use our services.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Request data portability

To exercise these rights, please open a support ticket from your dashboard.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last updated” date. Your continued use of the service after changes are posted constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy, please open a support ticket from your dashboard.